IMPORTANT INFORMATION FROM O&R TO REPORT SERVICE OUTAGES – Town of Chester, Orange County New York!

1786 Kings Highway
Chester, NY 10918
Phone: (845) 469-7000

Town of Chester, Orange County New York! > Document > Announcements > IMPORTANT INFORMATION FROM O&R TO REPORT SERVICE OUTAGES

- In Announcements

We wanted to provide you with advance notice that Orange & Rockland / Rockland Electric Company is updating its Report Outage Text code.

Effective, Thursday, September 5, the new code is: Text OUT to 678797 (ORUPWR).

We will be notifying customers via: email, website, bill message and IVR message.

In addition, there will be a two-week transitional period where the old text code will also work.

Customers can still report outages online at oru.com/ReportOutage, or through the O&R Mobile App. They can also call us at: 1-877-434-4100.

1786 Kings Highway
Chester, NY 10918

Hours:

Monday – Friday 8am – 5pm

Fax (845) 469-9242

79 Laroe Road
Chester, NY 10918

Emergency: Dial 911

Phone: (845) 469-7000 ext 1

Fax (845) 469-7994